Orders & Payments

What payment methods do you accept?

We accept major credit and debit cards including Visa, Mastercard, American Express, Discover, and JCB, as well as PayPal for secure checkout.

Is my payment information secure?

Yes. All payments are processed through secure encrypted payment gateways to ensure your personal and payment information remains protected.

Why was my payment declined?

Payments may be declined due to insufficient funds, incorrect billing information, or bank security restrictions. Please try another payment method or contact your bank for assistance.

Can I pay with PayPal?

Yes. PayPal is available for fast and secure checkout.

Shipping & Delivery

How long does shipping take?

Standard shipping usually takes 5–12 business days.

How can I track my order?

Once your order ships, you'll receive a tracking email. Or click Order Tracking to track your order.

Returns & Refunds

What is your return policy?

30-day return policy for unused items.

When will I receive my refund?

Refunds processed within 3–7 business days after returned goods have been received by us.

Product Support

How tight should compression supports feel?

It should feel snug and supportive, but not painfully tight or restrictive.

Can I wear the brace during exercise?

Yes, designed for daily activities and sports.

How do I clean the product?

Hand wash gently with mild soap and air dry. Do not bleach, iron, or machine dry.

Sizing Guide

How do I choose the right size?

Use our sizing chart in each product page or click Size Guide for more details.

What if I am between sizes?

Choose the larger size for comfort.

Are the supports adjustable?

Some models include straps for adjustment.

Still Need Help?

Our support team is ready to assist you.
Average response time: within 24 hours.

Contact Us